Collection of personal information
The types of personal information we collect may include your name, address, telephone number, email address, occupation and position and, in some cases, information necessary to make or receive payments to or from you.
Use and disclosure of information
We use the information about you in a variety of ways. These include assisting in providing and managing our services to you, meeting our obligations under the law in relation to the advice we are licenced to provide, in our marketing and research requirements and to perform our administrative functions.
We may disclose your information, subject to what is permitted by law, to a limited number of third parties. These include our contractors, insurers and external advisors who we engage from time to time as well as regulatory bodies, government agencies, law enforcement bodies or courts. These parties are prohibited from using your personal information except for the specific purpose for which we supply it to them.
GMR will maintain safeguards to protect personal information against unauthorised access, alteration, destruction, use or disclosure and against accidental loss. Reasonable measures will be taken to destroy personal information, if it is no longer needed.
Access to personal information
You may request access to the personal information we hold about you at any time. The appropriate contact for your written request is:
The Compliance Officer
Global Mining Research Pty Ltd
Level 5, 5 Hunter Street
Sydney NSW 2000
In certain circumstances we may not be able to tell you what personal information we hold about you. These circumstances are detailed in APP 12.3 (a-j) and include instances where the information relates to commercially sensitive decision making processes, where the information would unreasonably impact the privacy of other individuals, where it relates to existing or anticipated legal proceedings or where the information prevents us by law from disclosing the information.
We will endeavour to ensure that the information is relevant and accurate for the purpose for which it is to be used. Should any of your information be inaccurate, incomplete or out of date, you may request an amendment.
You should keep us informed of any changes to your information by notifying us in writing.
Contacting us and complaints
If you have a query concerning this policy or how your information is collected or used, please contact our Compliance Officer at firstname.lastname@example.org. Additional information, including the Australian Privacy Principles, may be found on the Office of the Australian Information Commissioner website at www.oaic.gov.au.
We will make every effort to resolve your complaint promptly and satisfactorily. However, if you do not think that we have resolved your complaint to your complete satisfaction, you may apply to the Australian Information Commissioner to have the matter investigated.
Please note that this policy may change from time to time. You may, at any time, request a current copy from our Compliance Officer or access it from our website. We suggest you periodically review our policy for any changes that may have occurred.